All orders are processed within 2 to 5 business days. Orders are not processed or shipped on weekends or
holidays. Once your order has shipped you will receive a confirmation email with tracking information. All
orders ship from Livonia, Michigan. We currently ship within the United States only. Shipping costs are
calculated at checkout based on your location and order weight. Free shipping may be offered on qualifying
orders during promotional periods. Please ensure your shipping address is correct before completing your
order. New Transition Skincare is not responsible for packages delivered to incorrect addresses provided at
checkout. If your package is lost or arrives damaged please contact us within 7 days of the expected delivery
date at newtransition4u@gmail.com so we can work toward a resolution. Return shipping address: P.O BOX 174• UPS STORE ( 29203 Plymouth Road, Livonia, MI)